Some barriers are loud. Others are silent. This glossary names the quiet designs that make people disappear — from access, records, and even statistics. Not by accident, but by structural intent.
Access That Was Never Intended to Work
Systems that technically exist, but are built to quietly fail the people they claim to serve. The illusion of support, with none of the substance.
Being Sent Somewhere That Can’t Help
When a person is redirected endlessly between services, none of which are equipped to provide real help. A bureaucratic loop that leads nowhere.
When the Numbers Don’t Show the Harm
When policies or forms fail to record key information — erasing experiences from official records and removing them from public concern.
Being Missing from the Right Paperwork
When someone is denied access because they don’t tick the exact box a form requires — even when the need is obvious.
Hiding Help Behind Complex Criteria
Making the process of applying so complicated, technical, or contradictory that people give up or never apply at all.
A collection of protected semantic frameworks written by lived-experience authors. Each glossary holds the line against pattern theft, narrative laundering, and coercive rewording.
These terms defend the metadata of lived experience in digital systems.
View Entries →The core terms that scaffold SSA™ and uphold protocol-layer authorship.
View Entries →These terms unpack how institutions weaponise the language of inclusion while reinforcing control.
View Entries →